Chapter 18 Troubleshooting

[You are trying to manually measure a workitem for an autoloader]
Probable cause

Action

An auto-loader workitem was activated when (Start
) in the
status area was clicked in manual analysis mode or the
manual start switch on the analyzer was pressed.

Check if the workitem you want to run is activated. Follow the
process according to the analysis mode for that workitem.

[Automatic FCS file output failed]
Probable cause

Action

• There is not enough free space on the hard disk drive.
• The logged-on user does not have access to the folder
specified in [Output] under [IPU Settings].

Export the FCS file manually.

Errors related to covers
[FCM cover is open]
Probable cause

Action

The FCM cover is open.

Close the cover.
If the error persists, contact your authorized local Sysmex
representative.

Errors related to user maintenance and warnings
[Replace air pump]
Probable cause

Action

It is time to replace the air pump. The air pump needs to be
replaced when the accumulated operating time exceeds
500 hours since the last replacement.

Click [Accept] in the [Help] dialog box.
Shut down the instrument.
(➤P.51 "Chapter 8: 8.3 Shutdown")
Turn off the main power switch on the analyzer.
Replace the air pump. For details, see the following:
(➤P.284 "Chapter 17: 17.14 Replacing the air pump")

[CyFlow SHEATH has expired]
Probable cause

Action

A reagent has expired.

Click [Execute] in the [Help] dialog box.
The [Reagent Replacement] dialog box appears. Replace the
reagent. For details, see the following:
(➤P.269 "Chapter 17: 17.5.2 Replacing the reagent")

[Cleaning is required]
Probable cause

Action

It is time to execute cleaning. Cleaning should be performed
every 100 measurements.

Click [Accept] in the [Help] dialog box.
Execute cleaning. For details, see the following:
(➤P.271 "Chapter 17: 17.6 Cleaning")

305/312
XF-1600 Instructions for Use