Chapter 18

Troubleshooting

[Background check error]
Probable cause

Action

• Air bubbles have formed in the detector.
• The detector is clogged.
• The detector is dirty.

Click [Execute] in the [Help] dialog box.
Auto rinsing and a background check are performed.
• If the error persists
Execute cleaning. For details, see the following:
(➤P.271 "Chapter 17: 17.6 Cleaning")
When cleaning ends, click [Execute] in the [Help] dialog box.
Auto rinsing and a background check are performed.
• If the error still occurs after you have taken the above action
Replace the reagent.
To replace the reagent, see the following:
(➤P.269 "Chapter 17: 17.5.2 Replacing the reagent")
When reagent replacement ends, click [Execute] in the
[Help] dialog box.
Auto rinsing and a background check are performed.

[The specified number of events has not been reached.]
Probable cause

Action

• Insufficient sample.
• Sample concentration is too low.

Click [Accept] in the [Help] dialog box.
Check the sample and measurement conditions.

[Sample is too dense]
Probable cause

Action

The sample has not been preprocessed appropriately.

Click [Accept] in the [Help] dialog box.
Check the sample and measurement conditions.

[Could not measure specified aspiration time]
Probable cause

Action

This error occurs when [Stop Time] is checked with a specific
number of seconds as stop conditions, and one of the
following has occurred:
• Acquisition conditions were changed during acquisition (the
time before changing conditions is lost).
• When both [Stop Time] (with a specific number of seconds)
and [Stop Condition] (with a specific event count) are
checked as stop conditions, the specified event count was
reached before the specified stop time.
• When manual analysis mode was selected, and the run was
stopped before the specified stop time.

Click [Accept]. Check the measurement conditions and rerun
the sample as needed.

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XF-1600 Instructions for Use