Chapter 18 Troubleshooting

[The rotor is set in the opposite direction.]
Probable cause

Action

The loaded rotor is not positioned properly.

Click [Accept]. Check if the rotor is properly set. For details
about placing the rotor, see the following:
(➤P.166 "Chapter 12: 12.3.1 Running samples with the auto
loader (auto loader analysis)", steps 7 to 9)
After setting the rotor again, resume the run.

[Tube is not set on rotor.]
Probable cause

Action

No secondary tube is placed in the rotor.

Click [Accept].
Place secondary tubes in the rotor and set the rotor again.

[Worklist and the tube set in rotor are different.]
Probable cause

Action

The number and/or positions of secondary tubes in the rotor
are different from the selected workitems in the [Workitem List
(Auto Loader)].

Click [Accept]. Check the number and positions of the tubes in
the rotor and the corresponding worklist information.

[Worklist and the rotor which is set are different.]
Probable cause

Action

The type of rotor is different from the registered rotor.

Click [Accept] and confirm the barcode label on the rotor and
the number in the worklist.

[Tube is remaining in the rotor.]
Probable cause

Action

There was a tube in the rotor when the instrument started up.

Remove the tube from the rotor and click [Accept].

[Invalid Panel is specified (autoloader measurement)]
Probable cause

Action

Panel/Subset panel names received from the PS-10 are not
registered in the XF-1600.

Check the registered panel/subset panel names in both the
PS-10 and XF-1600 and ensure they match.

[Inconsistent information sent from pre-processing unit]
Probable cause

Action

Host interface specification between the XF-1600 and the PS10 does not match.

Click [Accept] in the [Help] dialog box. Contact your
authorized local Sysmex representative for assistance.

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XF-1600 Instructions for Use