Chapter 18 Troubleshooting

Errors related to the laser
[488 nm laser life], [638 nm laser life], [405 nm laser life]
Probable cause

Action

Laser replacement is required.

Click [Accept] in the [Help] dialog box.
Laser replacement is required. Contact your authorized local
Sysmex representative.

[488 nm laser output error], [638 nm laser output error], [405 nm laser output error]
Probable cause

Action

The laser output exceeded the control range.

Turn off the main power switch on the analyzer.
Laser replacement is required. Contact your authorized local
Sysmex representative.

Errors related to the system
[Analyzer communication error]
Probable cause

Action

There was a communication error between the device and the
IPU.

Remove the sample tube from the device, and then turn off
and on the main power to the system.
Contact your authorized local Sysmex representative.

[Internal Error]
Probable cause

Action

A program operation error occurred.

Turn off the main power switch on the analyzer.
Contact your authorized local Sysmex representative.

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XF-1600 Instructions for Use